“We are absolutely satisfied with the new maintenance agreement concerning the Allegro trains. Our cooperation with the maintainers has been ongoing for more than 10 years and has proven to be reliable, of high quality and worthy of the long-term commitment. We are convinced that the multi-year partnership does not only enable professional maintenance but also makes the trains technically more advanced and more customer-friendly through new alterations. RZD representatives are also pleased with the long-term agreement with a reliable partner,” says Viktoria Hurri, Managing Director of Karelian Trains.
“Cooperation with RZD is important for the entire VR Group in both passenger and freight transport. We are pleased with the trust we have earned and that the agreement with VR FleetCare will continue also in terms of the maintenance operations. We have decades of experience in the lifecycle services of electric trains and excellent facilities for carrying out the work in Helsinki,” says VR FleetCare’s CEO Kimmo Soini.
The agreement signed on 9 December 2021 is divided into two periods – 11 + 9 years – and its value is significant. According to the agreement, VR FleetCare is responsible for the maintenance and lifecycle management of the rolling stock until the end of its service life, including scheduled maintenance and repairs in accordance with the maintenance programme as well as material management.
The main objective of the agreement is to carry out comprehensive and high-quality rolling stock maintenance and to ensure excellent travel comfort and reliable transport. Customer reporting will also be developed to meet the customer needs. In the future, the customer will be able to monitor the condition and maintenance of trains in real time through a customer portal built for this purpose.
“We are pleased that the customer trusts us and chose us. Our skilled employees know the rolling stock best. By managing the lifecycle until the end of the rolling stock’s planned service life, we can guarantee high quality service to the customer,” says Peter Guldbrand, Vice President, Sales, VR FleetCare.
Cooperation between two depots
The Allegro trains have been maintained in cooperation between Helsinki and St. Petersburg depots for more than ten years.
“Allegro maintenance is mainly carried out in Finland at the Helsinki depot, but the depot in St. Petersburg is responsible, in addition to operational maintenance, for the maintenance of access control and line radio systems belonging to the Russian railway system. Our cooperation has been excellent and the usability and reliability of the trains have been at an excellent level. This will also be our goal for the next 20 years,” adds Toni Harju, Vice President, Passenger Traffic Trains Maintenance VR FleetCare.
There are four daily services between Helsinki and St. Petersburg. The journey takes 3.5 hours. Prior to the COVID-19 pandemic, the number of Allegro journeys were at record levels, with growth of more than 15% in 2019. Normally, about half a million people travel by Allegro every year.
Further information: VR Group media desk, firstname.lastname@example.org