SignAgent

Finding your way within complex public transit environments is an uphill battle for travellers. Rushing through a large facility, getting confused by outdated signage, and scrambling to find the right station is an unfortunate reality that causes significant stress. Travellers aren’t the only ones affected by signage challenges. Facility operators can be overwhelmed with managing sign information, particularly due to renovations and constant updates to transit systems. Keeping signage correct and functional is a significant challenge.

The SignAgent platform streamlines sign asset management and maintenance, serving as a single source of truth for all signage information. Signage professionals around the world use SignAgent to create, control, and collaborate on physical signage projects to help ensure best-in-class visitor experience.

Founded in 2006, SignAgent is a cloud-based all-in-one wayfinding and signage asset management platform. SignAgent provides fast and efficient ways for wayfinding designers, sign fabricators and installers, and facility operators to collaboratively manage signage and wayfinding assets throughout their entire life cycle.

SignAgent streamlines project workflow while reducing workload for operational staff and facility managers responsible for signage. Many transit systems including the Massachusetts Bay Transportation Authority, SEPTA, and EXO have established consistent sign standard systems using SignAgent.

With SignAgent, railway operators are equipped with the necessary tools to perform on-going sign asset tracking and maintenance. They can view all sign information in one place, with no need to cross reference different confusing file types in different platforms. Using the SignAgent Mobile App, they can also conduct sign surveys to create a complete database of all signs mapped to their building and facility location plans. The Mobile App provides all the needed tools for surveying, fabrication, installation, and maintenance tracking, syncing with the SignAgent platform in real time.

SignAgent gives railway operators greater forecasting insight into capital and maintenance costs, while also enabling staff responsible for signage to spend more time on other strategic activities. The platform is particularly effective for new building projects and renovations.

Ultimately, SignAgent improves passenger and visitor experience by helping to establish and maintain consistent sign standards across the entire transit operation.