Hitachi Rail to provide 15-year long-term support for Singapore NEL’s ISCS
Hitachi Rail has been awarded a long-term service support (LTSS) contract to manage obsolescence treatment for the North East Line (NEL) Integrated Supervision Control System (ISCS). The LTSS will commence in 2026 and will support the continued reliability of the NEL’s control system.
Hitachi Rail has been a long-term trusted partner to SBS Transit Rail since 2003, supporting the original ISCS for SBS Transit’s first MRT line. The LTSS will commence in 2026, with Hitachi Rail providing technical expertise for obsolescence management for the NEL. The initiative marks a significant milestone for Hitachi Rail’s growing local footprint and ongoing commitment to expanding technical capabilities within Singapore, while sustaining rail reliability.
The programme will strengthen long-term support for the ISCS over the next 15 years, supporting operational targets while reducing reliance on short-term fixes and supporting reliable rail operations. ISCS integrates the monitoring and control of key line systems, supporting safe and efficient operations across the railway.
Cyrille Bataille, Head of APAC Market, Hitachi Rail, said : “We’re extending our long-standing collaboration with SBS Transit. This support contract will help address system obsolescence in a structured way and support reliable operations on the North East Line.”
About Hitachi, Ltd.
Through its Social Innovation Business (SIB) that brings together IT, OT(Operational Technology) and products, Hitachi contributes to a harmonized society where the environment, wellbeing, and economic growth are in balance. Hitachi operates globally in four sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – and the Strategic SIB Business Unit for new growth businesses. With Lumada at its core, Hitachi generates value from integrating data, technology and domain knowledge to solve customer and social challenges. Revenues for FY2024 (ended March 31, 2025) totaled 9,783.3 billion yen, with 618 consolidated subsidiaries and approximately 280,000 employees worldwide. Visit us at www.hitachi.com.
About Hitachi Rail
Hitachi Rail is committed to driving the transition to sustainable mobility and has a clear focus on partnering with customers to rethink mobility. Its mission is to help every passenger, customer, and community enjoy the benefits of more connected, smooth, and sustainable transportation.
With a turnover of more than €7 billion and 24,000 employees in more than 50 countries, Hitachi Rail is a reliable partner for the world’s best transport companies. The company’s presence is global, but the company is local, with success based on developing local talent and investing in people and communities.
Its international expertise and experience covers every part of urban ecosystems, main lines and freight railways, from high-quality production and maintenance of rolling stock to digital signalling, payment systems and smart operations.
Hitachi Rail, famous for Japan’s iconic high-speed train, leverages the digital and artificial intelligence expertise of Hitachi Group companies to accelerate innovation and develop new technologies.
For more information, visit the hitachirail.com
